Securus Technologies: How Clients Rate Them

Securus Technologies sent an email to all of its 3,000 plus correctional facility partners, asking them about their satisfaction with all of the products and services from the company. Securus Technologies is asking them for a response, and the day after the email was sent, the CEO of Securus Technologies was so surprised when the response started pouring in. There was a lot of emails, and they had to go through all of the messages to get the best answers. The CEO of Securus Technologies had to ask for help so that they can determine which provided the best response to their question about their satisfaction with the company.



The CEO of Securus Technologies revealed a letter coming from the jail officers and all of them stated that the products and services from the company is helping them with investigations that frequently leads them to the suspect. It is also used to detect fraud, and who can be the accomplice of the prisoner when a crime happens outside the prison. With the GPS technology and the recording technology embedded in each product released by Securus Technologies, criminals would have a hard time hiding their criminal acts. The jail officers also commended the user friendly interface of the products sold to them, and they stated that it is very easy to use.


Another message came from a jail officer, who stated that they have been having problems recently because of contraband phones that make it inside the cells. He shared how he was almost killed when two masked men entered his home and shot him six times. He survived so that he can share his story with the world. This man was revealed to be Securus Technologies’s consultant, and he also sent his story to prove that the company is dedicated to innovating for the safety of the public.